Shipping policy

Shipping Policy

Welcome to CarEssence.store. We are committed to delivering your order quickly, safely, and reliably throughout Denmark and selected international destinations.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

You will receive a confirmation email once your order has been shipped.

Shipping Within Denmark

  • Estimated delivery time: 2–5 business days
  • Shipping carrier: PostNord, DAO, GLS, or similar trusted courier services
  • Shipping costs are calculated at checkout

Free shipping promotions may apply on selected orders or campaigns.

International Shipping

We may offer international shipping to selected countries.

  • Estimated delivery time: 5–14 business days
  • Delivery times may vary depending on destination and customs processing

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can follow your package.

Incorrect Address Information

Please make sure your shipping address is correct before completing your order.

CarEssence.store is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Delays

While we aim to deliver all orders on time, delays may occasionally occur due to:

  • High order volumes
  • Weather conditions
  • Courier delays
  • Customs processing

We appreciate your patience and understanding in such situations.

Damaged or Lost Packages

If your package arrives damaged or is lost during shipping, please contact us within 7 days of delivery or expected delivery date.

Include:

  • Your order number
  • Photos of damaged items (if applicable)
  • A description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

Contact

If you have any questions regarding shipping, please contact us at:

Email: caressencebusiness@gmail.com
Website: CarEssence.store